Frequently Asked Questions
Everything you need to know about your 40nine timepiece.
What materials are used in 40nine watches?
Our watches are designed for durability and comfort, featuring surgical-grade stainless steel cases, hypoallergenic silicone straps, and high-quality Japanese quartz movements.
Are 40nine watches water-resistant?
Yes, most of our models are water-resistant up to 50 meters (5 ATM), making them suitable for swimming and showering, though we recommend avoiding high-pressure water sports.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take between 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. Simply contact our support team to initiate a return or exchange.
Do the watches come with a warranty?
Every 40nine watch comes with a 2-year limited warranty covering manufacturing defects in the movement, dial, and hands.
How do I clean my silicone watch strap?
You can easily clean the silicone strap with mild soap and lukewarm water. Use a soft cloth to dry it to maintain its vibrant color and texture.